Key tasks and responsibilities You will:
β’ Identify business requirements and analyze documents for new features and changes;
β’ Talk to the system users to understand the scope of projects;
β’ Actively participate in the team, including attending weekly meetings;
β’ Be an expert user of the system; Post, Parcel and Logistics Technology from The Experts
β’ Carry out stress testing, performance testing, functional testing and scalability testing;
β’ Develop automated testing plans, scripts and scenarios;
β’ Write, execute and manage test scripts that mitigate risk;
β’ Test in different environments including web and mobile;
β’ Test using various browsers;
β’ Write bug reports and adjust test plans accordingly;
β’ Troubleshoot, verify and test to validate possible defects;
β’ Promptly and efficiently triage incidents, incident management, and resolution;
β’ Log, monitor, manage and progress all incidents using project management tools;
β’ Work closely with developers to identify and resolve issues;
β’ Report progress and identify, escalate and remove obstacles that might hinder agreed release dates;
β’ Promptly escalate and collaborate in relation to level 3 incidents;
β’ Support global IT initiatives;
β’ Undertake administrative tasks related to the job role;
β’ Work with software developers and project support teams;
β’ Work towards departmental and project deadlines;
β’ Provide quality assurance throughout all processes;
β’ Provide objective feedback to the software development team and other stakeholders;
β’ Present findings to software development and business user teams;
β’ Work on multiple projects at one time and to deadlines;
β’ Develop tools within the scope of expertise;
β’ Liaise with teams in other parts of the world;
β’ Communicate findings to technical and non-technical colleagues;
β’ May be required to travel locally and overseas;
β’ Must be on call for out of hours/weekend support on rotational bases;
β’ Take ownership of proactive application alerts and resolve the application issue or escalate to the 4th level if an application, database, or environment defect is recognized.
Requirements
Qualifications
Benefits
Salary: Senior Level ( max Rm 10000)
Lead Level ( max rm 15000)
Industry : Logistics
Location: Jalan Pinang, KL
Full time role